{"id":31623,"date":"2025-05-04T19:04:46","date_gmt":"2025-05-04T18:04:46","guid":{"rendered":"https:\/\/mjmshop.dk\/?page_id=31623"},"modified":"2025-05-04T19:27:44","modified_gmt":"2025-05-04T18:27:44","slug":"faq","status":"publish","type":"page","link":"https:\/\/mjmshop.dk\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"
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Home<\/a><\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Frequently asked questions<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhere are your products manufactured<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

The vast majority of MJM's products are manufactured in Italy.<\/p>

At MJM, we produce a lot of products and our production is therefore also spread across countries other than Italy. The production countries we most often work with are Sri Lanka and China.<\/p>

Product groups that are primarily produced outside of Europe are mainly gloves and caps.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDo your products contain PFAS?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

No, our entire collection is fluorocarbon free. (PFAS-free)<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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In Denmark, the delivery time for your order is 1-3 business days. In Sweden it is 2-4 business days. We ship goods with the following: GLS - Private, GLS - Business, GLS - Optional delivery point.<\/p>

The shipping price is set at 39 DKK, but for purchases over 499 DKK, shipping is free.<\/p>

You will be able to choose between having the parcel sent \"without delivery\" or \"with delivery\".<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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There is a 30-day return policy on items purchased on the website, unless otherwise agreed or stated in your order.\u00a0<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhen will I receive my refund?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Once your return parcel is unpacked at the warehouse, we will send you a confirmation email and we will immediately start processing a refund to the account used for the purchase.
\"A refund will usually take about 3-5 business days.\"\u00a0<\/em><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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No, it costs DKK 39.00 to use our return label in Denmark and DKK 59.00 in Sweden.<\/p>

The money for this service will be deducted from your refund amount before being returned to your purchase account.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIs your webshop E-labelled?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Yes, our webshop is E-labelled, which gives you extra security when shopping with us.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow do I exchange my item?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Return the item to us for a refund and then create a new separate order for the desired size.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tMore questions? Contact us here<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

Hjem Ofte stillede sp\u00f8rgsm\u00e5l Hvor bliver jeres produkter fremstillet Langt st\u00f8rstedelen af MJM\u2019s produkter, fremstilles i Italien. Hos MJM producerer vi rigtig mange varer og vores produktion er derfor ogs\u00e5 fordelt p\u00e5 andre lande end Italien. De produktionslande som vi oftest samarbejder med, er Sri Lanka og Kina. Varegrupper som prim\u00e6rt produceres uden for Europa […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-31623","page","type-page","status-publish","hentry"],"yoast_head":"\nFAQ - MJM Since 1829<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mjmshop.dk\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ\" \/>\n<meta property=\"og:description\" content=\"Hjem Ofte stillede sp\u00f8rgsm\u00e5l Hvor bliver jeres produkter fremstillet Langt st\u00f8rstedelen af MJM\u2019s produkter, fremstilles i Italien. 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